Terms of Service

1. Acceptance of Terms

By accessing or using the VBL Roadways website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use our website or services.

2. Services Description

VBL Roadways provides logistics and transportation services including but not limited to full truckload (FTL) shipping, part truckload (PTL) shipping, warehousing and distribution, cold chain logistics, express delivery, and supply chain management solutions.

3. User Obligations

When using our services, you agree to:

• Provide accurate and complete information when submitting inquiries.
• Use our website in compliance with all applicable laws and regulations.
• Not engage in any activity that could harm, disable, or impair our website or services.
• Not attempt to gain unauthorized access to any part of our systems.

4. Booking and Payments

Service bookings are subject to availability and confirmation by our team. Payment terms will be communicated at the time of booking confirmation. We reserve the right to modify pricing with prior notice for ongoing contracts.

5. Limitation of Liability

VBL Roadways shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our maximum liability shall be limited to the value of the specific shipment as per the agreed contract terms.

6. Insurance

All shipments are fully insured as per standard industry practices. Additional insurance coverage can be arranged upon request at an additional cost. Claims must be filed within the timeframe specified in the service agreement.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of VBL Roadways and is protected by applicable intellectual property laws. Unauthorized use of our content is prohibited.

8. Termination

We reserve the right to terminate or suspend access to our services at our discretion, without prior notice, for conduct that violates these terms or is harmful to other users, third parties, or our business interests.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in New Delhi.

10. Contact Information

For questions about these Terms of Service, please contact us:

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.